Custom Support

Tailored Solutions for Complex or Time-Sensitive Needs
Available in person or online — pricing based on your needs

Not every aged care challenge fits neatly in a box — and that’s exactly where Custom Support comes in.

Whether you’re dealing with a hospital discharge (messy and last minute I’m sure), reviewing an existing care plan, helping a loved one transition into residential care, or supporting clients as a professional — this is flexible, personalised support designed around your specific situation.

If you're not sure where your concern fits, just ask. Chances are, I can help — and if not, I’ll point you to someone who can.

Areas I can support with:

Hospital Discharge

When time is of the essence, we can develop a fast-tracked care plan to make sure nothing is missed — from referrals and short-term supports to coordinating with healthcare teams. Urgent hospital ACAS/ACAT assessments can be arranged and supports started (See my TCP blog for information on this awesome service) whilst in the supported hospital environment. We can reduce the chances of an unsafe hospital discharge from occurring- and on a tight timeline

Care Plan Reviews & Second Opinions

If you already have a care plan but it doesn’t quite feel right, I can provide an independent review. I’ll assess whether it meets your current needs and offer practical suggestions to improve outcomes.

Residential Aged Care Transitions

Navigating the shift to residential care can be emotional and complex. I can guide you through the options, help shortlist facilities that match your preferences, and support you in making confident, well-informed decisions.

Private Care Options

While most of the focus is on government-subsidised aged care, private care can also be arranged — either on its own or alongside funded services. If you're exploring self-funded options, or need a combination of both, I can help you navigate the possibilities and tailor a plan that fits your needs and preferences.

Support for Professionals & Organisations

If you work in health, community services, or aged care and want to better understand the aged care system — I offer sessions tailored to teams and client-facing staff to improve advocacy and outcomes (no more rejected MAC referrals! I’ll tell you what they want so your referrals are accepted every-time).

Why choose Custom Support?

This service is flexible by design. It’s ideal for:

  • Unique or complex situations that don’t fit a standard pathway

  • Urgent transitions or short timelines

  • Clients with multiple health or social care needs

  • Families juggling a mix of services but not seeing results

  • Professionals wanting better system knowledge or care planning support

We’ll collaborate to create a package that fits — whether that’s a one-off session, short-term support, or something more involved.

What’s included:

  • A customised plan of support, agreed upon upfront

  • Expert guidance, coordination, and advocacy as needed

  • Ongoing contact by phone, email, or video throughout

  • Pricing is based on your situation and the level of support required.

Not sure if this fits what you need?

That’s okay — just reach out. I’m happy to talk it through and let you know what’s possible.
If I can’t help directly, I’ll do my best to connect you with someone who can.

Let’s build a solution that works for you.

Get in Touch to talk about your situation and to explore the options.