Independent Aged Care Guidance
and
Hospital Advocacy
Clear, compassionate help.
From your first questions to urgent decisions in hospital.
Did you know that Aged Care in Australia is much more than just nursing homes?
There is so much support that can be accessed, at home, before nursing homes even need to be discussed; if they ever do.
Do you lie awake at night worrying about your parents and the support they need?
Knowing they need help but not being sure where to start is stressful, not to mention time consuming. I help families cut through the confusion of aged care, bringing clarity and calm so you can make the right decisions without the overwhelm and saving you precious time (and sanity).
Alternatively, you may find yourself with a loved one in hospital. You’re being asked to make decisions about their Aged Care future that you’re not ready for.
It doesn’t feel right, your gut is screaming at you that it’s the wrong decision. But hospitals move quickly and they need the bed now, you’re feeling rushed. It’s a lot to carry alone. I can work as quickly as the hospital, and support you in the decisions that need to be made.
How does Brightway help you?
We’re completely independent.
We don’t receive referrals or funding from care providers, so our advice is based only on what’s best for you. This is unlike government/provider-linked services who try to navigate you into their system, fitting you into their business model. We give you the full picture (the good and the bad) and empower you to make informed decisions that truly fit your needs. We are all about YOU.
We’re completely different to other advocates or navigators in the space.
Truly Personalised Advice
We take the time to understand your needs and provide options that make sense for your situation, we know one size does not fit all.
My Aged Care Navigation/Planner
We help you get the most out of the system, from assessments to funding, and know how to get things moving.
Professional & Compassionate
Led by Emily, a nurse and aged care assessor with 20 years’ experience, we offer both clinical insight and genuine care.
Who We Support
Families caring for ageing loved ones
Older Australians planning ahead
People navigating aged care during or after a crisis
Health professionals needing trusted, independent advice for clients
Let’s Make It Easier
If aged care feels like a maze, you’re not alone, the good news is you don’t have to figure it out on your own.
Where to Begin – Understand your next steps, whether you’re planning or in a crisis
Our Services – See how we can support you
BRIGHTWAY TIPS AND INSIGHTS
What our clients say
-
★★★★★
"We finally understood our options. The way everything was explained made the whole process feel calmer and more manageable. It changed everything for our family."
— Marg, Family Member -
★★★★★
“Working with Emily has been nothing short of fantastic. She has guided us through a very complex situation involving a 95-year-old gentleman with no family here in Australia. Emily has managed the challenges of multiple decision makers, aged care providers, and healthcare teams with professionalism, patience, and compassion.
She has provided invaluable support to both the Solicitor (Financial Power of Attorney) and myself (Medical Power of Attorney), helping us navigate the aged care system and make the best decisions for ongoing care and respite. Her knowledge, clear communication, and genuine care have made an overwhelming process far more manageable.
I will be using her with my own parents - and I would not hesitate to recommend Emily to anyone needing expert guidance and support in the aged care sector.“
— Rohan -
★★★★★
'“Emily’s Presentation was very clear and well organised/structured and people appreciated that.”
— Carol U3A
Ready to get started?
Let’s chat.
Contact us.
📩 info@thebrightwaycompany.com.au
📞 0494354685