Website Terms and Conditions
Effective Date: 23rd May 2025
Welcome to The Brightway Company (ABN 31 745 659 580) — a service providing guidance, education, and personalised support on navigating aged care in Australia.
By accessing or using our website located at www.thebrightwaycompany.com.au, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use the Site.
1. Use of Website
This Site provides general information, downloadable resources, and access to support services. You agree to use the Site for lawful purposes only and in a manner that does not infringe the rights of or restrict others' use of the Site.
2. No Professional, Legal, or Medical Advice
The content on this Site is for general informational purposes only and is not a substitute for professional, legal, financial, or medical advice. Although The Brightway Company is led by a registered nurse with expertise in aged care, we do not provide medical diagnoses, treatment plans, or emergency medical care.
Always seek advice from a qualified medical professional such as a general practitioner (GP) or specialist regarding any health concerns.
In an emergency, call 000 immediately or visit your nearest emergency department.
3. Services Offered
We may provide:
1:1 aged care consultation sessions
Online course access
Introductory workshops
All services are subject to availability and may be changed or removed at any time.
4. Payments and Refunds
All prices are listed in AUD. Services must be paid for in full before delivery. Refunds will only be issued in accordance with Australian Consumer Law.
5. Intellectual Property
All content, including text, graphics, downloads, and logos, is owned or licensed by The Brightway Company and is protected under Australian copyright laws. You may not use or reproduce any content without written permission.
6. Privacy
We handle personal data in compliance with the Privacy Act 1988 (Cth). Please refer to our Privacy Policy for full details on how your data is collected and used.
7. Limitation of Liability
We accept no responsibility for any loss, damage, or liability arising from your use of the Site or reliance on any information provided. This includes direct, indirect, incidental, or consequential damages.
8. Third-Party Links
The Site may contain links to third-party websites. We are not responsible for the accuracy, content, or privacy practices of these sites.
9. Changes to These Terms
We may update these Terms from time to time. Your continued use of the Site following any changes constitutes acceptance of the new Terms.
10. Governing Law and Dispute Resolution
These Terms are governed by the laws of Australia.
If a dispute arises, both parties agree to attempt to resolve it informally first. If unresolved within 30 days, the parties agree to participate in mediation, conducted under the guidelines of the Resolution Institute of Australia with an independent mediator.
If mediation is unsuccessful, either party may commence legal proceedings in the appropriate court or tribunal in the state or territory where either party resides or primarily operates.
11. Contact Us
The Brightway Company
Email: info@thebrightwaycompany.com.au
Website: www,thebrightwaycompany.com.au
ABN 31 745 659 580